Last Updated: 15 March 2025
Venta Trade Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [ventatradegroup.com] or engage with our wholesale distribution services.
We may collect the following information:
Business Information: Company name, tax ID, contact details (email/phone), shipping/billing addresses
Transaction Data: Order history, payment details (processed via secure gateways like Stripe/PayPal)
Website Usage: IP address, browser type, pages visited (via cookies)
Communications: Emails, chat logs, customer service inquiries
Process orders and manage wholesale accounts
Improve our services and website experience
Send business-related communications (order updates, industry insights)
Comply with legal obligations (tax, customs)
We only share data with:
Logistics Partners: For order fulfillment (e.g., freight carriers)
Payment Processors: To complete transactions
Legal Authorities: When required by law
We never sell your data to third parties.
We implement:
SSL encryption for all online transactions
Restricted access to sensitive business data
Regular security audits
You may:
Request access to your data
Correct inaccuracies
Opt out of marketing emails
Request data deletion (where applicable by law)
We may update this policy. Changes will be posted on our website with a revised "Last Updated" date.
Last Updated: 15 March 2025
By accessing or using www.ventatradegroup.com or engaging with Venta Trade Group’s wholesale distribution services (the "Services"), you agree to comply with these Terms of Service ("ToS"). These terms apply to all business clients, partners, and visitors.
To use our Services, you must:
Provide accurate business information (company name, tax ID, contact details).
Maintain confidentiality of account credentials.
Be a legally registered business entity (retailers, distributors, or manufacturers).
We reserve the right to suspend accounts with fraudulent or incomplete information.
Pricing & Quotes
All prices are in USD and subject to change without notice.
Quotes are valid for 14 days unless otherwise stated.
Payment Methods
We accept wire transfers, ACH, and approved credit terms (for qualified buyers).
Late payments incur a 1.5% monthly fee (or maximum allowed by law).
Cancellations
Orders may be canceled within 24 hours of placement.
Custom/Special orders are non-refundable.
Shipping costs and timelines depend on the carrier and destination.
Title and risk of loss pass to the buyer upon delivery to the carrier.
Inspect shipments immediately—report damages within 48 hours.
Defective Products:
- Returns require a Return Merchandise Authorization (RMA).
- Refunds or replacements are issued for verified defects.
Non-Defective Returns
- Subject to a 15–30% restocking fee.
- Must be in original packaging and unused.
No Warranties: We disclaim all implied warranties (merchantability, fitness for purpose) unless stated in writing.
All content on the Site (logos, product images, text) is owned by Venta Trade Group. Unauthorized use, reproduction, or distribution is prohibited.
Venta Trade Group is not liable for:
Indirect, incidental, or consequential damages (e.g., lost profits).
Delays caused by carriers, customs, or unforeseen events (force majeure).
We may terminate or suspend accounts for:
Violation of these ToS.
Non-payment or fraudulent activity.
These ToS are governed by the laws of [Your State/Country].
Disputes will be resolved through binding arbitration (waiving jury trials).
We may update these terms. Continued use of the Services constitutes acceptance.